H20 PARTNERS PROPOSAL
Response to RFP 2018-10-01
for Disaster Recovery Management, Disaster
Debris Monitoring and Disaster Recovery
Services
November 13, 2017
SUBMITTED TO:
Miami Shores Village
Tom Benton
Village Manager
10050 N.E. 2nd Avenue
Miami Shore, FL 33138
SUBMITTED BY:
H2O Partners, Inc.
260 Addie Roy Rd. Suite 150, Austin, TX 78746
Tel (512) 769-5483
Fax (512) 329-6612
Email: ecapps@h2opartnersusa.com
www.h2opartnersusa.com
November 13, 2017 1
Table of Contents
QUALIFICATIONS OF THE FIRM .............................................................................. 2
Firm Profile ...................................................................................................................................... 2
References ........................................................................................................................................ 5
QUALIFICATIONS OF STAFF ...................................................................................... 9
Key Personnel .................................................................................................................................. 9
Organizational Chart ...................................................................................................................... 11
TECHNICAL APPROACH ........................................................................................... 12
Disaster Debris Monitoring Services ............................................................................................. 12
Emergency Management Planning and Training ........................................................................... 15
FEMA Public Assistance Advisory Services ................................................................................. 15
Financial, Payroll and Grant Management .................................................................................... 20
Information Technology, Data Management, and Reporting ........................................................ 22
Insurance and Other Funding Support ........................................................................................... 23
Hazard Mitigation Support ............................................................................................................ 24
Emergency Management Support Services ................................................................................... 24
Projected Timeline ......................................................................................................................... 25
COST PROPOSAL.......................................................................................................... 27
ATTACHMENTS ............................................................................................................ 28
November 13, 2017 2
Qualifications of the Firm
Firm Profile
H2O Partners, Inc. (H2O) is an industry-leading corporation with expertise in hazard mitigation, disaster
recovery, and outreach and training. H2O was formed in 2001 by Jo Ann Howard, former National Flood
Insurance Program (NFIP) Administrator at the Federal Emergency Management Agency (FEMA), and
qualifies as a small business, a Women’s Business Enterprise (WBE), and a Historically Underutilized
Business (HUB).
Our mission is to build and improve our clients’ capability to
prepare for, respond to, recover from, and mitigate natural
disasters with a tailored, flexible, and cost-effective approach.
H2O Partners are experts in Public Assistance (PA); Hazard
Mitigation Assistance (HMA) grant development and
management including the Hazard Mitigation Grant Program
(HMGP); Hazard Mitigation Planning; Community
Development Block Grants for Disaster Recovery (CDBG-DR);
Debris Monitoring; GIS mapping; construction management;
environmental regulatory compliance; outreach and training; the
NFIP; and floodplain management and administration.
H2O is currently providing PA consulting and support to the
City of North Miami and the Village of Biscayne Park in response to Hurricane Irma, but has also managed
PA and HMA programs on behalf of state governments, such as the Texas Division of Emergency
Management, the New Mexico Department of Homeland Security and Emergency Preparedness, and the
New York State Governor’s Office of Storm Recovery. This work includes the review, management, and
closeout of projects totaling in excess of $1 billion dollars.
H2O Partners’ experience covers extensive FEMA and state program areas, including:
• Managing disaster recovery and Public Assistance programs on behalf of local communities and
states
• Conducting disaster debris monitoring services
• Performing on the Public Assistance Technical Assistance Contract (PATAC) as requested by
FEMA
• Writing approved Hazard Mitigation Plans and Plan Updates, including the development of
detailed risk and vulnerability assessments
• Developing and Managing FEMA HMA projects at the local, state, and federal level
• Creating and conducting nationwide NFIP training for agents, lenders, and claims adjusters,
requiring subject matter expertise and program management
• Providing guidance on NFIP compliance for Community Rating System (CRS) participation;
H2O is currently
providing support ot
the City of North Miami
and Village of
Biscayne Park, Florida
November 13, 2017 3
• Conducting outreach for the FEMA Risk Mapping, Assessment, and Planning (Risk MAP)
Production and Technical Services (PTS) and Program Management (PM) Teams in FEMA
Regions II, III, and VI
• Assisting the Hazard Mitigation Technical Assistance Program (HMTAP) in developing
enhanced floodplain management standards and review of HMGP applications
• Providing high-level Stafford Act policy guidance, technical assistance, training, and workflow
improvements at the local, state, and federal level
FEMA EXPERIENCE
The H2O Team specializes in: assisting with disaster recovery operations; drafting Project Worksheets
(PW); providing Stafford Act guidance; responding to special conditions such as debris removal and
management, environmental concerns, insurance, cost estimating, and mitigation; and in providing direct,
technical assistance to applicants in developing, managing, and monitoring Public Assistance and Hazard
Mitigation projects. The following table provides specifics on disasters work and PWs prepared and closed
out.
DIRECT EXPERIENCE
Approximate Number of Project Worksheets
Prepared and Submitted
25,000
Approximate Value of Project Worksheets
Reimbursed
$1,000,000,000.00
FEMA Regions Worked Headquarters, Region I, Region
II, Region III, Region IV, and
Region VI
The H2O Team has worked with multiple state agencies and FEMA regions in the processing of PWs to
closeout for communities and states. The table below provides examples of successful experience and
improving funding outcomes for communities. The table is an illustrative and non-exhaustive list of
successful experiences in providing funding options and best practices for communities.
CLIENT Brief Description Relevant Highlights
Governor’s Office of
Storm Recovery
(GOSR)
Implementation of GOSR’s PA/
CDBG-DR $795M Match Program
for Hurricane Irene, TS Lee, and
Superstorm Sandy
Reviewed 16,000 PWs for
compliance FEMA & HUD
Grants Management
Texas Division of
Emergency
Management (TDEM)
Closing out Public Assistance and
Hazard Mitigation projects for sub-
recipients from Hurricane Dolly,
Hurricane Ike, and the West
Disaster Explosion
Project closeout; PA project
amendments and appeals;
outreach and training; technical
assistance
East Feliciana Parish,
LA
Preparing PWs and detailed
damage inspection reports for the
PA Program following severe
flooding
Increased eligible project costs
from approximately $150,000 to
$3,000,000
November 13, 2017 4
CLIENT Brief Description Relevant Highlights
Kaufman County, TX PA and HM project management
consulting following four major
disaster declarations in Texas
Successful identification of
additional, eligible projects
Terrell, TX PA and HM project management
consulting following four major
disaster declarations in Texas
Combining PA, PA 406, and HM
404 for draining improvement
projects throughout the City.
Village of Owego, NY PA and HM disaster recovery
services for the Village of Owego,
NY following Hurricane Irene and
Tropical Storm Lee
Expedited closeout through
accurate cost and project
tracking; Elevated historic
homes in response to flooding
combining HMGP and ICC
funding.
Webster County, MS PA Project management consulting;
technical assistance; 404 and 406;
project closeout
Successful utilization of PA 406
funding for completion of dual-
purpose community safe room
for school district.
FEMA NFIP training for NFIP for agents,
adjusters, and lenders nationwide
NFIP subject matter expertise
and coordination on disaster
claims
LA GOHSEP Hazard Mitigation technical
assistance and the review of PA
PWs for appeals following
Hurricanes Katrina, Rita, Gustav,
and Ike
PA and HM subject matter
expertise; technical assistance
and outreach; analysis of high-
level projects; review of appeals
New Mexico Dept of
Homeland Security &
Emergency
Management
Managing the State’s HMGP
program
Project management; sub-
recipient outreach; HMGP
closeout
Tioga County, NY PA PW closeout following Hurricane
Irene, Tropical Storm Lee, and
Superstorm Sandy
PW review; project closeout;
technical assistance
Through our work with local jurisdictions, H2O emphasizes a hands-on approach. We will work with the
Village from project start-up to closeout and auditing to ensure FEMA compliance and that the Village
maximizes their recovery dollars.
DEBRIS MONITORING EXPERIENCE
H2O Partners’ subsidiary Transport Tracking has broad expertise with all federal recovery agencies. After
the 500-year flood event caused by Hurricane Irene and Tropical Storm Lee, our staff worked with the local
National Resources Conservation Service (NRCS) representative and FEMA to outline a recovery plan and
identify streams and creeks where silt removal should be FEMA eligible. NRCS Emergency Watershed
Protection Program funds were quickly applied and work completed less than a year after the event.
November 13, 2017 5
Until recently the Federal Highway Administration (FHWA) had responsibility for post-disaster repairs to
federal aid roads. A policy agreement between FEMA and FHWA allows FEMA to fund Category A debris
removal efforts for all roads including Federal Aid Primary for future events.
Transport Tracking’s proprietary tool, called “STORMadms™,” is a flexible system that can separately
track Right-of-Entry vs. Right-of-Way debris, and GPS locate and photograph leaners, hangers, and stumps.
Staff utilizing the system have documented demolitions. The system has successfully produced an entire
disaster load list less than 30 minutes after the last load was hauled. FEMA has used Transport Tracking’s
data to write Project Worksheets and has obligated and closed out our Client’s projects before others had
even completed their cleanup.
CLAIMS/LITIGATION
H2O Partners, Inc. has no legal claims, demands, contracts terminated, lawsuits filed, threatened, or pending
against H2O or any principals or officers for the last three years as well as no administrative actions or
warnings taken or issued by any federal, state, or local governmental agency to H2O or any principals or
officers with regard to the provision of the same or similar service as covered by this RFP, or the payment
of moneys under the terms of any agreement (s) relating to such services.
References
CITY OF NORTH MIAMI, FLORIDA
Services Provided: Public Assistance Consulting Services
Period of Performance: September 2017 – Present
Geographic Locations: City of North Miami, Florida
Contact:
Name: Larry Spring Phone: (305) 895-9888
Position: City Manager
Email: lspring@northmiamifl.gov
Address: 776 NE 125 Street, North Miami,
FL 33161
H2O Partners is providing FEMA Public Assistance consulting services to the City of North Miami
following Hurricane Irma, including but not limited to:
• Conducting scoping and damage assessments;
• Identifying and tracking eligible work;
• Developing and reviewing Project Worksheets;
• Preparing cost reports, reconciling invoices, and reviewing reimbursement requests;
• Conducting contract and procurement compliance;
• Reviewing insurance policies for evaluation and settlement;
• Attending all meetings with the State and FEMA;
• Providing advice on the Sandy Recovery Improvement Act (SRIA);
• Tracking financial documentation and Direct Administrative Costs (DAC); and
• Developing document management and retrieval policies and systems.
November 13, 2017 6
NEW YORK STATE GOVERNOR’S OFFICE OF STORM RECOVERY (GOSR)
Services Provided: Hazard Mitigation Grant Program (HMGP), Public Assistance (PA), and
Community Development Block Grant (CDBG) Consulting Services
Period of Performance: January 2014 – March 2017
Geographic Locations: State of New York
Contact:
Name: John Scarpa Phone: (212) 480-6476
Position: Deputy Director – PA Match Program
Email: John.Scarpa@stormrecovery.ny.gov
Address: 64 Beaver Street, New York, NY
10004
H2O Partners provided FEMA subject matter expertise to New York State as a subcontractor to the
Governor’s Office of Storm Recovery. H2O was selected to review PA and HMGP projects for eligibility
for Community Development Block Grant – Disaster Recovery (CDBG-DR) funding, using knowledge of
FEMA programs and experience in program management to help the State determine which projects are
best suited for funding by both agencies. H2O aided the State in the administration of a Global Match
program, prioritizing projects that were eligible for a local match funded primarily by the State’s available
CDBG-DR dollars.
This work also entailed reviewing over 17,000 PWs to determine CDBG eligibility and developing
documentation for review by the United States Department of Housing and Urban Development (HUD).
H2O completed and submitted buyout applications for over 1,200 individual properties, totaling an
estimated $463 million in total project costs. In addition, our team developed more than 25 HMGP
infrastructure projects worth over $1.3 billion dollars; such projects included those for emergency power,
building retrofits for wind and flood resistance, flood barriers, drainage improvements, wastewater systems,
utility mitigation, dam improvements, and green infrastructure.
KAUFMAN COUNTY, TEXAS
Services Provided: Public Assistance (PA) and Disaster Recovery Consulting
Period of Performance: 2015‒Present
Geographic Location: Kaufman County, Texas
Contact:
Name: Steve Howie Office Phone: (972) 923-9696
Position: Emergency Manager
Email: stevehowie@kaufmancounty.net
Address: 2125 S. Houston St., Kaufman, TX
75142
H2O Partners is currently providing Public Assistance Services in response to flooding disasters in Texas,
DR 4223 and 4255. As the County’s PA Contractor, H2O:
• Assists with damage estimates;
• Develops and reviews Project Worksheets;
• Conducts correspondence with TDEM and FEMA on behalf of the County;
• Conducts and facilitates site visits;
• Reviews insurance and provides guidance for amounts recoverable;
• Tracks financial documentation and Direct Administrative Costs (DAC);
November 13, 2017 7
• Conducts closeout and final project audit;
• Provides Stafford Act and Sandy Recovery Improvement Act (SRIA) expert advice where needed.
CITY OF TERRELL, TEXAS
Services Provided: Public Assistance (PA); Hazard Mitigation Grant Program (HMGP); Technical
Assistance
Period of Performance: 2015-Present
Geographic Location: City of Terrell, Texas
Contact:
Name: Glenn Caldwell Office Phone: (972) 551-6614
Position: Director of Public Services
Email: gcaldwell@cityofterrell.org
Address: 400 Industrial Blvd.
Terrell, Texas 75160
H2O provided hazard mitigation planning services for the City, enabling the City of Terrell to be eligible
for greater funding through FEMA programs. Following the approval of the plan, H2O worked with the
City to complete a 404 Hazard Mitigation Grant Program (HMGP) application for approximately $5 million
dollars in drainage improvements. In addition, H2O has worked with the City in providing Public
Assistance (PA) Project Worksheet (PW) development, grant management, grant monitoring, 406 Hazard
Mitigation, project amendment, appeal development, and closeout for DR 4223 and 4255.
WEBSTER COUNTY BOARD OF EDUCATION
Services Provided: Debris Monitoring and Public Assistance Consulting Services
Period of Performance: 2011 - 2012
Geographic Locations: Webster County, Mississippi
Contact:
Name: Jack Treloar Phone: (662) 258-5921
Position: Superintendent
Email: jtreloar@webster.k12.ms.us
Address: 776 NE 125 Street, North Miami,
FL 33161
H2O Partners personnel acted as the primary liaison between the Board, contractors, FEMA and MSEMA
for all PA inquiries and meetings; assisted with the completion of reports and the preparation of requests
for proposal; applied for HMA grants and examined alternative funding sources, such as Community
Development Block Grants (CDBG); implemented a grant tracking system; assisted the Board in reviewing
invoices, preparing payment requests, and recommending approvals; and monitored reimbursement
requests for compliance issues. In addition staff at H2O Partners:
• Conducted all debris monitoring efforts following the 2011 storms;
• Hired and trained more than 20 people in support of FEMA funded debris operations;
• Recommended Stafford Act 406 mitigation opportunities under the Public Assistance Program;
• Conducted and facilitated site visits;
• Coordinated with state, school board, FEMA, MSEMA, the architect, historic preservationists, and
the insurance carrier to assure compliance and agreement to engagement parameters;
• Oversaw building effort of high school and monitored repairs to facilities;
• Conducted closeout and final project audit; and
• Tracked insurance proceeds for any duplication of benefits.
November 13, 2017 8
PLAQUEMINES PARISH, LOUISIANA
Services Provided: Debris Monitoring Services
Period of Performance: September 2012 – October 2012
Geographic Locations: Plaquemines Parish, LA
Contact:
Name: Tim Bonura Phone: (504) 322-2783
Position: President
Email: tbonura@ascellc.com
Address: 652 Papworth Avenue, Metairie,
LA 70005
H2O and its subsidiary, Transport Tracking, provided disaster debris monitoring services as a subcontractor
to All South Consulting Engineers to Plaquemines Parish, Louisiana, in response to Hurricane Isaac. The
team deployed an Automatic Debris Management System (ADMS), STORMadms™, for South Louisiana.
This included the employment of six local hires, certifying 438 hauling units, and training 93 quality control
monitors on handheld operations. A total of 691,635.6 cubic yards of debris were processed with 15,761
processed tickets at eight disposal sites.
CITY OF JOPLIN, MISSOURI
Services Provided: Debris Monitoring Services
Period of Performance: June 2011 – July 2011
Geographic Locations: Joplin, MO
Contact:
Name: Curtis Vaughn Phone: (512) 651-7100
Position: Federal Program Manager
Email: Curtis.vaughn@westonsolutions.com
Address: 2705 Bee Caves Road, Austin, TX
78746
H2O and its subsidiary, Transport Tracking, provided disaster debris monitoring services following the
devastating tornados that hit Joplin, MO in June 2011. The team deployed an Automatic Debris
Management System (ADMS), STORMadms™, under a subcontract for Weston Solutions for the US Army
Corps of Engineers (USACE). This included the employment of ten local hires, certifying 1,163 hauling
units, and training 173 quality control monitors on handheld operations. A total of 1.27M cubic yards of
debris were processed with 36,180 processed tickets at five disposal sites.
PROJECT MANAGER REFERENCES
The following are references for the proposed Project Manager for this RFP, Bryan McSween:
• Mr. Peter Suengas
o (305) 409-3919
o Me123567@bellsouth.net
• Mr. Pete Lanneau
o (786) 537-2862
o Peter.lanneau@gmail.com
November 13, 2017 9
Qualifications of Staff
H2O Partners will provide expert and professional staff to provide disaster debris monitoring and recovery
consulting services for the Village. Key staff proposed are experts in: conducting insurance reviews;
developing Project Worksheets (PWs); writing and reviewing appeals; overseeing debris management
operations; tracking costs, including Direct Administrative Costs (DAC); reviewing PWs for eligibility;
conducting damage assessments; reviewing contracts and documentation for Stafford Act compliance; and
conducting project closeout. Resumes are included for each position in the Attachments section of this
response. All other personnel descriptions and resumes will be available upon request.
Key Personnel
Bryan McSween – Project Manager
Bryan McSween has more than ten years of experience in FEMA Public Assistance program management
and has overseen the development and administration of HMA grants for subgrantees. Mr. McSween has
served as a closeout specialist, supervisor, PAC, and Program Specialist. Mr. McSween is an experienced
manager, serving in over 20 Presidential disaster declarations, with in-depth knowledge interpreting and
administering the new Sandy Recovery Improvement Act (SRIA) rules. Throughout his career, Mr.
McSween has provided in-depth subject matter expertise and technical assistance while overseeing site
inspections, providing disaster-specific guidance, conducting Kick-off meetings, preparing Project
Worksheets, reviewing improved and alternate projects, approving appeals, reviewing closeout packages,
and conducting correspondence and technical assistance to sub-recipients in Florida, New York, Texas,
Connecticut, and New Mexico. Mr. McSween has assisted almost 200 sub-recipients on over 10,500 Public
Assistance projects. Mr. McSween has experience working with state and federal agencies, local governing
entities, and various stakeholder groups and is adept at resolving complex programmatic issues and
supervising staff in each stage of recovery.
Benny Wolfe – Operations Manager
Mr. Wolfe brings over thirty years of experience in the Public Works sector that transitioned into Public
Assistance for disasters throughout the nation. Mr. Wolfe’s experience includes deployments in Mississippi,
New York, and Texas as a Debris Monitor, Public Assistance Project Manager, Subject Matter Expert and
Closeout Specialist. Mr. Wolfe’s damage assessment and eligibility expertise includes damages from
tornadoes, hurricanes, floods, and technological or man-caused hazards, with emphasis in debris monitoring,
Project Worksheet (PW) development, cost estimating, grant management, construction, eligibility reviews,
and project management. Further, Mr. Wolfe is knowledgeable in the review and management of
Community Development Block Grants -Disaster Recovery (CDBG-DR) projects and Davis Bacon
Requirements in reviewing eligibility requirements of PA projects for matching funds. Mr. Wolfe has
relocated seventeen schools from floodplains and utilized PA and 404 mitigation funds to create area
shelters. As a Project Lead for the New York State Governor’s Office of Storm Recovery, Mr. Wolfe is
responsible for managing teams responsible for acquisition and infrastructure project applications in
response to Tropical Storm Lee, Hurricane Irene, and Hurricane Sandy, totaling over $300 million in grant
funding. For the City of West and the West Independent School District, Mr. Wolfe helped to increase the
federal share for the state, craft improved projects for the rebuilding and reconstruction of schools and
November 13, 2017 10
campus facilities, evaluated the application of the Sandy Recovery and Improvement Act (SRIA), and was
integral in the approval of a waiver for development of a community safe room at the high school utilizing
Stafford Act 406 funding.
Lucas Pagan – FEMA Project Assistance Manager
Mr. Pagan has over eight years of professional experience in emergency management. As a former FEMA
Public Assistance Specialist, Mr. Pagan is well versed in the Stafford Act, 40 CFR, 44 CFR, the Stafford
Act, and FEMA policy, including the new rules and guidelines under the Sandy Recovery Improvement
Act. Mr. Pagan is experienced in working with state and federal agencies, local governing entities, elected
officials, and various stakeholder groups in providing assistance with FEMA PA and debris monitoring
efforts. Mr. Pagan brings discipline in surge situations, and excels at planning and achieving complex goals
while simultaneously working on multiple projects with multiple sub-grantees. Mr. Pagan has an extensive
background in mentoring and training new project specialists. Throughout his career, Mr. Pagan has drafted,
reviewed, and closed over 2000 Public Assistance and Hazard Mitigation projects throughout New York,
Texas, Arkansas, Oklahoma, New Jersey, Louisiana, and Illinois.
Heidi Watson – Public Assistance Coordinator
Ms. Watson has in-depth experience working at the local, state, and federal level following Hurricanes Ike,
Irene, Lee, and Sandy in PA, HMA, and 406 mitigation. She has assisted in obtaining both Stafford Act
404 and 406 funding for clients in response to disasters. Ms. Watson’s attention to detail and prior
experience in developing plans and managing grants enables her to provide timely and efficient reviews of
PWs for 406 funding. Ms. Watson has provided assistance to communities in Texas and New York, and
assisted the Texas Division of Emergency Management in conducting site visits; providing technical
assistance; conducting compliance and monitoring reviews of contracts and procurement; overseeing debris
management operations; reviewing invoices for multi-million dollar projects following Hurricane Ike; and
completing project close-outs for more than 30 applicants along the coast.
Chrissie Angeletti, JD – Environmental Specialist
Ms. Angeletti is a licensed attorney, supervisor, and subject matter expert well versed in the Stafford Act,
2 CFR, 40 CFR, 44 CFR, and NEPA compliance. Her broad subject matter expertise and project
management experience allows her to provide efficient and measurable achievement of program
deliverables with effectiveness, quality, and innovation, while increasing process improvement. Most
recently, Ms. Angeletti managed a team responsible for the monitoring and closeout of over 1,500 Public
Assistance projects across 15 sub-recipients. Through this work, Ms. Angeletti has assisted in the
development and processing of successful appeals and conducting detailed insurance and environmental
reviews.
Johnny DeLoach – FEMA/FHWA Specialist
Mr. DeLoach is a subject matter expert in disaster response and recovery operations and FEMA and State
PA grant program with an emphasis in grant management, project closeout, and debris monitoring. He has
over 25 years of experience in disaster response and recovery operations. As a prior FEMA Region IV PA
officer, Mr. DeLoach has served in high-level management roles in over 100 declared disasters, overseeing
full-scale recovery operations including leading a team of over 100 staff and the management of over $3
billion in grant funding. Mr. DeLoach has served was a senior manager with H2O Partners since 2010 and
is adept at coordinating with local, state, and federal agencies, including FEMA and FHWA.
November 13, 2017 11
Organizational Chart
The following organizational chart provides the overall structure for key personnel and departments for
oversight.
Project Manager
FEMA Project
Assistance
Manager
Environmental
Specialist
Public
Assistance
Coordinator
FEMA/FWHA
Specialist
Debris
Monitoring
Services
Operations
Manager
November 13, 2017 12
Technical Approach
Disaster Debris Monitoring Services
DATABASE/PROJECT CREATION
The STORMadms™ database is configured so that each type of eligible debris will be considered a material
type, used for reporting and query specifics. The project name and database is built to suit the needs of the
project. The database is maintained off-site on a secure server with redundancy and security filters
monitored 24/7. The Client can control access and permissions. No entity will have the ability to manipulate,
alter, change, edit, or modify and record or data field in the STORMadms™ database. It is airtight. Once a
ticket is in the system, it is permanent. Not even Transport Tracking staff can alter or change a ticket. If a
database adjustment is required, we notify the Client and get written approval before any changes are made.
Even then, the system flags a record as “modified” and the modification will show up on an audit report.
CERTIFICATION
Trucks arrive at a check-in site (arranged
and managed by the hauling contractor for
safety reasons) where they are reviewed
for safety, insurance, and measured for
cubic yard capacity. Staff are present at
check-in to sign off on each truck entered
into STORMadms™ proprietary
certification system. Authorized
representatives from the hauling
contractor, subcontractors, and regulatory
state and federal agencies may also be
present at the check-in station. The Client may opt to measure the trucks’ capacity themselves, assign
Transport Tracking staff to do it, or authorize a separate Subsidiary under Transport Tracking to perform
this critical function. Since the trucks’ capacity determines the ultimate value of each load, accurate
measurement is essential. The contractor, subcontractor or truck owner, and designated client staff are
required to sign the certification form, which is scanned and becomes part of the database. We do not allow
a truck to be certified without the local official and hauling contractor’s signatures accepting the
measurement.
TICKETING
When a truck is fully loaded, Crew Monitors at the load sites use Transport Tracking’s mobile handheld
device, usually a Motorola ES400 Smartphone, linked via Bluetooth to a Zebra belt printer to produce paper
load tickets encoded with Quick Response (QR) codes containing ticket number, truck and monitor photo
links, monitor ID, driver ID, truck number, load site GPS coordinates, debris type, time and date (to the
second), and job code. The QR load ticket is embedded with security features and is quadruple encoded so
that if a ticket is torn, smeared, coffee-stained, or wadded it is readable by our scanners at the disposal site.
November 13, 2017 13
The load site tickets are subsequently delivered by the driver to a TDSR site
as directed and authorized by local officials. If certain trucking
subcontractors are required to dump at a specific site, their tickets will allow
them to only tip at that site. Truckers know to keep up with their load site
tickets—it is their “meal ticket.” However, if a load ticket somehow gets lost,
STORMadms™ can print another unique ticket at the load site. The trucker
just has to drive back to get it, and this usually is enough to encourage them
to keep up with their load site tickets.
Transport Tracking will not and cannot issue duplicate tickets. This is a
quality control measure. In the image of a load site ticket to the right, notice
that the ticket number printed at the bottom (and embedded in the QR code)
is a string of numbers beginning with the Monitor ID number, followed by a
dash, then a string of numbers which is a date stamp.
WEB PORTAL / REPORTING
Load ticket data is plotted to a digital map in real time as tickets are uploaded to the server. This feature of
STORMadms™ allows local officials and contractors to view the debris management job in real time from
any desktop or laptop computer with a browser. By simply hovering a cursor over any load data point on
the map, ticket date automatically pops up with all of the information described above. Transport Tracking
will give full access to any county official designated by the county contract manager and we will work
with county staff to create GIS interfaces as directed.
A web interface is available for viewing all recorded tickets as well as certified equipment and employees.
The web portal is access-restricted by password. Representatives requiring access will be granted a login if
requested in writing by the Client.
Web portal access grants the ability to query
specific data based on different criteria. Date, truck number, subcontractor, ticket number, material type,
and disposal site are some of the options. Our Database Technician can quickly train client staff on how to
run queries and reports, or Transport Tracking can run them. Since data is stored in a SQL-based database,
November 13, 2017 14
it can be displayed with various reporting capabilities. These reports will be generated by the Database
Technician at any interval requested by the Client—daily, weekly, monthly or job-to-date. A closeout report
will be generated at the job’s completion.
The “dashboard” or landing page, pictured below, is what the Client will see upon entering a valid ID and
password. Clear, concise, readable charts and graphs give the viewer an overall “snapshot” of the debris
job at any time. The system defaults to today’s date and time and is updated continuously. Specific date
ranges may be set on the page to see a specific time frame—daily, custom days, weekly, or job-to-date
ranges afford an excellent management tool to the Client and access-permitted parties.
A task/project summary table shows the number of loads, volume or weight, and the number of trucks
broken down by task order. The adjacent tabs reveal summary data sorted by disposal site, and debris
material. Below that table, a table of load data sorted by contractor is easily accessed to track job
performance by each contractor and subcontractor. To the right, bar graphs and pie charts coded by color
give the Client a quick and easy way to track load data at a glance.
H2O and Transport Tracking understand that documenting loads is only part of our monitoring mission.
FEMA reimbursement is the ultimate goal and we have the expertise to make that happen. Throughout the
debris job—and especially as the job draws to a close—our Database Technician and Public Assistance
Specialist will convert the job data into Project Worksheets, working closely with the Client’s financial
staff and FEMA Public Assistance Coordinators. We will meet with the PAC and the County to begin the
documentation process for a speedy and accurate reimbursement under FEMA’s Public Assistance program.
One important benefit of hiring Transport Tracking is our staff’s many years of Public Assistance (PA)
experience. Our system is good, our knowledge is deep, and our data is correct—always. We can assist with
November 13, 2017 15
appeals or disputes with contractors or FEMA. Transport Tracking knows the PA program inside and out,
including rules related to Direct Administrative Costs and Project Management costs, which can make the
cost of engaging Transport Tracking eligible for reimbursement by FEMA. We will be advocates for the
Client and will bring our years of PA and debris knowledge to bear on their behalf.
ADMINISTRATIVE SUPPORT FOR EMERGENCY SERVICES, FEMA SUBMITTALS,
AND DOCUMENTATION
The goal of FEMA’s Public Assistance (PA) program is to provide supplemental federal disaster grant
assistance for debris removal, emergency protective measures, and the repair, replacement, or restoration
of disaster-damaged, publicly owned facilities and to encourage protection of damaged facilities from future
events by providing assistance for hazard mitigation measures during the recovery process. The process of
applying, processing, and closing out projects that have received federal grant funding can be complicated
and tedious. H2O can assist with ensuring compliance with the regulatory requirements of the various state
and federal grant programs.
Emergency Management Planning and Training
H2O Partners has worked with more than 950 jurisdictions in providing planning and training services. In
addition to Hazard Mitigation and table top exercise, H2O has provided Emergency Management Institute
(EMI) training, including the development and delivery of National Flood Insurance Program (NFIP)
training to insurance agents, lenders, and adjusters nationwide since 2008.
Through contracts with local communities and counties, H2O has stood up more than 2,000 workshops.
Further, Operations Manager Benny Wolfe and FEMA/FHWA Specialist Johnny DeLoach are certified in
Incident Command System (ICS) and the National Incident Management System (NIMS).
FEMA Public Assistance Advisory Services
H2O approach is based on extensive Public Assistance experience at the local, state, and federal level. Upon
execution of a contract, H2O will establish processes for document retention, filing systems, and financial
procedures to efficiently submit and track Federal grant applications, project progress, and financial
payment processing.
• Rapidly identify damages and develop a recovery strategy;
• Prepare detailed scopes of work in Project Worksheets and cost estimates for each damaged site;
• Follow proper procurement procedures if using contractors;
• Track all amendments and costs on a project-by-project basis;
• Explore all potential funding sources;
• Understand implications of the Sandy Recovery Improvement Act).
November 13, 2017 16
Throughout the process H2O will leverage their experience in state and federal compliance to ensure
deadlines are met, documentation is complete and accurate, and activities are being conducted within the
guidelines of local, state, and federal requirements including the Stafford Act, 44 CFR, Post Katrina
Emergency Management Reform Act, and the Sandy Recovery Improvement Act.
The team will identify special considerations that could affect eligibility which include insurance and
hazard mitigation measures, and compliance with federal laws and regulations, such as environmental
protection and historic preservation.
H2O’s Public Assistance staff have background and subject matter expertise in the National Flood
Insurance Program (NFIP), environmental regulations, Stafford Act 406 Hazard Mitigation, and
construction codes and standards. Our team is also adept at developing improved and alternate projects and
verifying cost estimates, and ensuring proper Direct
Administrative Costs are included in Project Worksheets.
PROJECT WORKSHEET ANALYSIS
H2O has assisted in all aspects of recovery and has the expertise
to assist in evaluating the extent of damage, project costs eligible
for federal funding reimbursement, and the development and
formulation of FEMA PA Emergency and Permanent Work
Project Worksheets. H2O Partners advises on FEMA’s rules,
practices, procedures, how to track costs, and provide general
grant management advice.
H2O Partners’ services include:
• Assisting with the assessment of damage to public infrastructure components, transportation
systems, and facilities;
• Capturing eligible costs in Damage Assessments and Project Worksheets, ensuring project costs
are estimated accurately;
• Development and formulation of FEMA PA Emergency and Permanent Work Project
Worksheets, including Cost Estimating, developing Detailed Damage Descriptions and
Dimensions , and Scope of Work;
• Preparation of cost reports, reconciling invoices and expenses, and review of Project Worksheets
to determine final eligible costs, third party refunds, and reimbursement including the review of
debris removal and monitoring contracts;
• Verifying procurement procedures comply with applicable regulations;
• Assisting in the development of hazard mitigation proposals under Section 406 of the Stafford
Act;
• Evaluating the potential for alternate and improved projects;
• Evaluating the application of the Sandy Recovery Improvement Act to specific projects;
H2O has provided
assistance in all
aspects of disaster
response and recovery
November 13, 2017 17
• Review of PA projects for environmental and NFIP compliance;
• Technical assistance, including engineering and architectural support;
• Streamlining communication with the State, FEMA, and other agencies, and attending meetings
with the state and FEMA to address eligibility and process issues, at the request of the Client;
• Ensuring Force Account Labor, Equipment, and Materials are recorded properly and are
acceptable to FEMA, and capturing all reimbursable Direct Administrative Costs;
• Proactively identifying and resolving issues that may arise related to funding and filing any
necessary project amendments;
• Closing out projects, including assistance with pre- and post-audit activities; and
• Preparing first and second appeals, as requested.
FEMA and the State track projects based on an individual Project Worksheet. A building or a room may
have multiple project worksheets. For each Project Worksheet, H2O staff will obtain, analyze, and gather
relevant data, communications, and supporting documentation, including timekeeping and staff assignment
records, to review for clarity, completeness, consistency, and accuracy.
H2O Partners establishes a paper and electronic filing system based on Project Worksheets. Projects may
be subject to audit by FEMA or the State before final closeout and payment, thus accurate recordkeeping
can decrease the chance of de-obligation of federal funding and improve closeout time and reimbursements.
Reimbursement for resources used or work performed by employees of funding recipients, such as Force
Account Labor, Equipment, and Material, requires exacting documentation. H2O works closely with the
Client to determine eligible project costs and identify supporting documentation required by FEMA to
receive full reimbursement.
H2O will provide financial support services including oversight of contractors’ billing to ensure that they
invoice properly and are only compensated for work actually performed; review to ensure that all eligible
costs are documented and claimed; project cost tracking; and tracking of Project Worksheet processing and
the status of payments from the State. Additionally, H2O Partners will advise on all procurement policies
and will work to ensure policies are followed since proper procurement of contracts is required for funding
eligibility.
H2O Partners will document Direct Administrative Costs (DACs) by following cost estimate formulas set
by FEMA along with policy guidance from the FEMA 9500 series and the Stafford Act. The team will also
establish a method of tracking DACs for each project to ensure the administrative costs were not exceeded,
and facilitate reimbursement for all eligible client costs, including contractor costs. Additionally, all direct
and indirect time will be tracked per project and provided in weekly reports allowing for costs incurred by
the state to be identified separately in accordance with 44 CFR §207 and OMB Circular No. A-87.
METHODS FOR DOCUMENT RETRIEVAL
H2O has devised efficient and innovative workflow processes to retrieve applicant documents necessary to
complete project reviews. H2O has established systems employing portable, high-speed scanners and
November 13, 2017 18
uploading protocols that maintain data integrity and that permit multiple teams to be in the field
simultaneously.
H2O understands the six phases of the document retrieval process, having assisted clients in establishing
and implementing its process, and our staff are keenly aware of the challenges and opportunities ahead with
this area of performance. H2O document teams are cross-trained in PA project review and can fill gaps and
offer surge staffing to the review process, thereby streamlining organizational structure offering cost-
savings to Clients. H2O provides compliant hardware and software and system knowledge necessary to
acquire, categorize, and upload documents with minimal interference with applicants’ workdays and work
seamlessly with FEMA’s EMMIE system and State and client systems.
STRATEGIES TO IMPLEMENT FEMA/AGENCY COORDINATION AND PROGRAM
ASSISTANCE
H2O’s staff familiarity with PA processes and hurdles permit our team to streamline and flatten the review
process, eliminating unnecessary management costs, while maintaining strict adherence to all HUD and
FEMA statutory and regulatory requirements. Quality Assurance and Control is folded into team
management, thereby eliminating costly layers of review. This organizational structure will serve both to
speed the review process and reduce the number of Project Worksheets returned to the review queue.
H2O’s team of subject matter experts bring many decades of HUD and FEMA program knowledge to this
work. Understanding not only federal program requirements but also recent policy updates enables our team
to accurately and efficiently perform reviews.
Contract compliance and Davis-Bacon, M/WBE and Section 3 reporting are integrated into the eligibility
review team’s management reports and are closely coordinated with the IT team and Project Management
to enable the Client to closely monitor eligibility review team progress. H2O is intimately aware of the
documentation requirements set forth by HUD and FEMA and will maintain compliance checklists to
demonstrate compliance. Our review teams work closely with our document retrieval teams to ensure that
applicants are notified and missing documents are retrieved prior to any subsequent secondary eligibility
reviews, thereby preventing costly redundant reviews.
H2O’s staff is able to perform timely reviews of project documentation and will coordinate reporting and
management data dashboards to afford the Village a clear picture of project review status. H2O will suggest
innovations in the process workflow to reduce project costs, particularly with projects that require additional
documentation to complete.
Project Cost Reviews and document management will be closely integrated, taking full advantage of H2O’s
team expertise and understanding of the Village’s objectives and fiscal obligations. Staff productivity is
understood by H2O to be a key performance metric, and reporting tools and reports will be enhanced to
give the Village a better window into contract performance. A key element in this process is a project review
schedule that allows the Client to assess productivity and level of effort required to complete objectives.
Each step of the project review process is well-understood by our team; this knowledge permits not only
November 13, 2017 19
measurable and strict adherence to requirements, but also opportunities for innovations and cost-reduction
derived from close collaboration with State management and staff.
PROJECT AMENDMENTS
Often a project may require a change in scope due to unforeseen circumstances such as permitting or
increased costs. Knowledge of procedural requirements and nuances when requesting an amendment is
crucial to maintaining funding levels or securing additional project funding. H2O has extensive experience
assisting sub-recipients with amendment requests, time extensions, and improved or alternate project
requests.
Any modification must be vetted at the state level prior to submittal to FEMA. H2O performs a detailed
verification of the necessity of the amendment before requesting approval and submission to the State. If a
modification or amendment to a Project Worksheet is necessary, the team will first ensure there is sufficient
and accurate supporting documentation for the amendment.
CLOSEOUT, AUDIT, AND APPEALS
All communications relating to a project or group of projects are carefully documented. It is important to
keep detailed notes of any guidance or meetings with State or FEMA staff and to further document any
discussions with follow-up correspondence. Documentation of informal federal or state guidance can be a
significant factor in determining eligibility and may be submitted in the appeal process.
Once a project is complete, the sub-recipient must submit requested documentation in order for the State
and FEMA to process a final payment and to initiate the closeout of a project. Part of the closeout process
may include compliance monitoring or audit. It is the sub-recipient’s responsibility to keep a record of all
documentation for years after all of their projects have been closed. H2O conducts pre-audit activities in
preparation for audit and closeout and ensures all documentation is kept in both paper and electronic formats
that are organized and easily referenced.
Any decision by FEMA that affects a project’s eligibility or funding may be appealed by a sub-recipient.
The appeal process can be arduous and lengthy. H2O Partners has assisted a number of applicants through
the FEMA appeal process. H2O will assist with preparing the request and supporting information for both
a first and second appeal if necessary.
REPORTING
H2O Partners has provided project reports for local, state, and federal contracts in the form of weekly and
monthly written reports as well as automated reports, and has performed quarterly reports on behalf of
grantees and sub-grantees. H2O uses an internal workflow tool to review and monitor the development of
grants and the management and processing of projects to closeout, including the preparation of reports for
the State and FEMA, as needed.
H2O Partners will also meet as necessary with local, state, and federal representatives in connection with
the programmatic, financial, contracting, and accounting services necessary to meet federal and state
regulations, and will assist in providing interagency coordination and technical support, as well as
identifying funding resources that may be available to assist in the long-term recovery process.
November 13, 2017 20
Financial, Payroll and Grant Management
GRANT MANAGEMENT AND MONITORING
H2O assists in documenting all projects including important financial information. H2O’s document
management system includes a tracking mechanism and internal workflow tool that allows H2O and the
funding recipient to keep updated on the most current status of a project, current financial information, and
any next steps that may be required by the sub-recipient, state, or FEMA.
When the Project Worksheet is written, some of the work may already be completed, while other work may
yet to be performed. Until a project is completed and appropriate documentation has been submitted, a sub-
recipient must report the project’s progress to the State and FEMA on a quarterly basis. H2O will work to
ensure all quarterly reports are completed and will monitor carefully to account for any potential additions
or changes. This includes actively monitoring for time extensions and amendments to a Project Worksheet.
LARGE SCALE RECONSTRUCTION
H2O Partners has in-depth experience managing the financial functions of a large-scale disaster
reconstruction program. Effective financial management, including expenditure tracking, budgetary
management, and ensuring that procurement procedures are compliant with all state and federal regulations
are critical to project success. For most federal grant programs, construction prior to obtaining approval
from FEMA or improper procurement can result in a project being completely ineligible for reimbursement.
It is necessary to first understand budgetary constraints prior to putting a project out for bid, then ensure
that proper procurement and bid processes are followed, and finally track expenditures including any cost
overruns or underruns, costs outside the eligible scope of work, and reimbursement requests.
Reimbursement requests and payment
processing are a significant factor in the
completion of a large-scale project since a
majority of sub-recipients may lack the
budgetary capacity to implement a large
project without a quick return of federal
funding.
As an example, in administering the
FEMA-approved Hazard Mitigation
Assistance project for Crockett (Texas)
Independent School District, H2O as grant
manager was responsible for overseeing not
only each reimbursement request, but also
conducting a detailed review of
construction management, architecture,
and engineering invoices. H2O established a detailed tracking mechanism to monitor costs against the total
$4 million budget as well as the budget for each scope area. This included the careful review and analysis
of matching funds such as voluntary resources, in-kind labor, and over $300,000 in CDBG-DR funding.
Review all aspects of reimbursement requests
Document and Track Force Account Labor and Materials
Ensure proper procurement policies are followed
Capture all damages on Project Worksheets
Establish tracking system based on Project Worksheets
November 13, 2017 21
REPORTING AND PAYMENT PROCESSING
As discussed above, H2O can develop and implement a tailored information technology and data
management system including a comprehensive financial and grant management system for FEMA Public
Assistance projects. Through our work with the Texas Department of Emergency Management and the New
York Governor’s Office of Storm Recovery (GOSR), H2O is extremely familiar with the state and federal
financial reporting mechanisms and e-grant systems.
In working with GOSR, H2O was responsible for reporting and tracking over $1 billion in Public Assistance
funding. H2O is able to coordinate existing budgeting systems and data in combination with federal and
state programs to generate reports within the first week of assignment. Additionally, H2O has extensive
prior experience performing internal controls reviews and improper payment reviews. H2O develops
tracking and reporting tools on a contract-by-contract basis, tailoring each to the uniqueness of the contract
and the client. Our reporting and tracking tools focus on enhancing data availability, reporting, and client
strategy. Working at the local, state, and federal levels, H2O has built tracking databases and spreadsheets
to:
• Track 763 acquisition properties, including documentation requirements and project costs;
• Manage application development for over $1.5 billion worth of HMGP and CDBG infrastructure
projects for a single client;
• Track reimbursement requests and remaining match dollars for HMGP projects for the State of
Texas;
• Manage time against labor type and categories to track indirect, State Management Costs, and
Direct Administrative Costs on behalf of states;
• Track local match requirement for up to seven disasters at a time, analyzing the value of
individual projects in a global match scenario and ensuring that over $439 million in local match
was met; and,
• Report on all grants or sub-grants for a given sub-grantee or state, demonstrating type of project,
project costs, percent complete, and more.
The Team has helped to create detailed policies and procedures for state agencies from the implementation
of projects to closeout.
H2O has developed a SharePoint site for the Texas Division of Emergency Management and New York
Governor’s Office of Storm Recovery which operates as a customizable disaster-recovery workflow
management tool designed to support and facilitate disaster-recovery processes from data intake to
eligibility processing through benefit determination and reimbursement.
The SharePoint site is designed to manage more than $3 billion in federal grants for Public Assistance,
Hazard Mitigation Assistance, and CDBG-DR projects. Every project file has been electronically converted,
filed, and stored in SharePoint. Workflow systems have then been designed within SharePoint to process
applications, including:
November 13, 2017 22
• Project eligibility;
• Issues resolution, including changes in scope or cost;
• Amendments processing, including improved and alternate projects;
• First and second appeal development, filing, and processing;
• Pre-audit activities;
• Project closeout;
• Management review;
• Financial management, payment processing, and reimbursement requests;
• Client and federal reporting;
• Submission of applications to the State and FEMA for approval.
Data is available on demand for users to enter into the system and allows management and other
stakeholders to view reporting data in real time. The system directly incorporates information from the
FEMA federal database and State e-grants system.
H2O can develop processes, controls, and technologies to support the processing of Public Assistance,
Hazard Mitigation, HUD-administered CDBG program, and other grant and assistance programs in
compliance with federal and state guidance, including OMB circulars.
Information Technology, Data Management, and Reporting
H2O Partners has vast experience developing and implementing Information Technology solutions and data
management systems that are tailored to the needs of the client, increase process efficiency, and compatible
with state and federal electronic grant systems.
H2O has developed a SharePoint site for the Texas Division of Emergency Management and New York
Governor’s Office of Storm Recovery which operates as a customizable disaster-recovery workflow
management tool designed to support and facilitate disaster-recovery processes from data intake to
eligibility processing through benefit determination and reimbursement.
The SharePoint site is designed to manage more than $3 billion in federal grants for Public Assistance,
Hazard Mitigation Assistance, and CDBG-DR projects. Every project file has been electronically converted,
filed, and stored in SharePoint. Workflow systems have then been designed within SharePoint to process
applications, including:
• Project eligibility;
• Issues resolution, including changes in scope or cost;
• Amendments processing, including improved and alternate projects;
• First and second appeal development, filing, and processing;
• Pre-audit activities;
November 13, 2017 23
• Project closeout;
• Management review;
• Financial management, payment processing, and reimbursement requests;
• Client and federal reporting;
• Submission of applications to the State and FEMA for approval.
Data is available on demand for users to enter into the system and allows management and other
stakeholders to view reporting data in real time.
H2O can develop processes, controls, and technologies to support the processing of Public Assistance,
Hazard Mitigation, HUD-administered CDBG program, and other grant and assistance programs in
compliance with federal and state guidance, including OMB circulars.
Insurance and Other Funding Support
The methods that the Team will employ to assist the Village are designed to maximize reimbursement,
validate compliance, and establish a process for reconciling project costs for both insurable and uninsurable
damages. The Team’s combined extensive knowledge in both PA recovery and the NFIP will provide the
Village an advantage in successfully recovering from Hurricane Irma and any future Presidentially-declared
disasters. Our strategy is a phased approached with a scoping effort followed by collaboration and analyses.
During the first phase, the Team will conduct an initial review, identification, and documentation to verify
uninsured properties and those properties that have been previously damaged where PA funding was
received and the Village was required to obtain and maintain insurance. This applies to buildings in addition
to equipment and vehicles, but is not required for any temporary facilities or where the previous cost to
repair or replace a facility that is insurable is less than $5,000.00. The detailed inventory will include the
property location, value, whether damaged in a previous storm, the type of damage, and whether insurance
is obtained and maintained for that property. The Team will also verify the coverage, including whether a
policy provides for losses ineligible for FEMA funding, such as business interruption, as a result of the
disaster. In conducting a review of current properties and insurance maintained by the Village, the Team
will also review the type of damage that previously occurred to properties, for example wind versus flood,
as property must be insured against each hazard.
The second phase of the approach is based on a more detailed review and collaboration. With our
experiences in past disaster declarations we will work to anticipate and mitigate any issues in advance. We
will review properties to verify whether they are located in a Special Flood Hazard Area (SFHA), and the
possibility of receiving a Letter of Map Amendment (LOMA) or Letter of Map Revision (LOMR). If a
property is in the SFHA, the reduction for flood insurance will only apply if it is uninsured, damaged by
flooding, and has been identified as an SFHA for more than one year.
We will also collaborate with commercial insurers to document that the maximum settlement was received
for any damaged properties. Documenting due diligence in the receipt of insurance proceeds is integral to
November 13, 2017 24
an efficient project closeout process as auditors at FEMA or FDEM may determine that more funding
should have been received after the approval of a PW. To prevent a deduction in FEMA funding, the Team
will establish a process of maintaining detailed records to prove the steps taken to recover the maximum
settlement amount.
Hazard Mitigation Support
Maximizing reimbursements is critical to a successful recovery. While the Public Assistance Program is
intended to get applicants back to "where they were,” upgrades that could improve a site and prevent or
reduce future damages should be considered. H2O Partners has expertise in successfully applying for and
managing Hazard Mitigation funds authorized under HUD Community Development Block Group Disaster
Recovery (CDBG-DR) and Section 406 of the Stafford Act.
H2O Partners has developed Stafford Act 404 Hazard Mitigation grant applications and plans since the
implementation of the Disaster Mitigation Act in 2000. This includes developing each section of Hazard
Mitigation Grant Program (HMGP), Pre-Disaster Mitigation, and Flood Mitigation Assistance non-
structural and structural projects such as acquisitions, home elevations, and community safe rooms.
H2O has experience in both drafting and reviewing HMGP projects for subgrantees and grantees in
response to Hurricanes Katrina, Rita, Ike, Gustav, and Sandy. We have assisted clients with all phases of
obtaining HMGP funding from application development through approval, including answering all
Requests for Information from FEMA.
H2O Partners leverages its expertise in reviewing Public Assistance (PA) Project Worksheets for
opportunities for Stafford Act 406 Hazard Mitigation. In assisting the West (Texas) Independent School
District in response to DR-4136, H2O was successful in obtaining PA 406 funding to develop a community
safe room at the elementary school. H2O also obtained PA 406 funding to help build back facilities along
the coast that were damaged from Hurricane Ike. H2O’s team consists of former PA leaders and supervisors
who were responsible for reviewing and developing amendments for 406 mitigation projects. Collectively,
H2O has reviewed over 300 projects for 406 implementation.
Emergency Management Support Services
H2O Partners can provide support to the Village in the development of Emergency Management Plans,
table top training exercises, and response and recovery plans. H2O has assisted communities in developing
policies and procedures in the even to future disasters. For example, from 2015 to 2017, H2O worked with
the City of San Francisco, California to:
• Build Regional Capabilities
o Supply Chain Security and Integrity
o Operational Communications
o Mass Care Services
November 13, 2017 25
o Public Information and Warning
o Physical Protective Measures
• Conduct Emergency Planning
o Identify Gaps in Capabilities
o Response/Recovery Planning Analysis
• Develop Exercise Support
• Conduct Community Preparedness
• Debris Management Planning
• Interoperable Communications Governance and Planning
Projected Timeline
As the amount of eligible project work and total amount of damage is unknown at the time of this response,
the timeline is an estimate based on the overall Public Assistance process and potential level of effort
required.
PA PROCESS OVERVIEW
The timeline noted on the following page is an estimate and the steps in the timeline can overlap. The length
of time is determined by type and amount of damage and by the number of PWs required. This timeline is
also determined by the delivery and response of FDEM or FEMA during its development review of PWs.
Applicant
Briefing
Request for
Public Assistance
Kick-Off /
Recovery
Scoping Meeting
Site Inspections
Project
Worksheet
Formulation
Project Review Requests for
Information
Approval
Funding
November 13, 2017 26
If requested, H2O can provide an estimated timeline per PW once an overall damage assessment has been
completed.
DETAILED TIMELINE / PROCESS
Conduct Close-Out
Process Appeals
Conduct Financial and Procurement Compliance
Process Project Amendments
Respond to Request for Information
Attend Meetings
Complete Financial Checklist
PW Development/Initial Review
Conduct Site Visits
Set Up Document Management System
November 13, 2017 27
Cost Proposal
Hourly rates include all applicable overhead and profit. Any direct expenses will be billed within federal
and state travel guidelines provided written, pre-approval by the Village.
Positions
Estimated
Monthly Hours
(1)
Hourly
Rate
Project Manager 80 $ 164
Operations Managers
FEMA Project Assistance Manager
160
160
$ 142
$ 135
GIS Analyst 16 $ 90
Field Supervisors 670 $ 80
Damage Assessment Technician
Debris Site/Tower Monitors
80
390
$ 105
$ 80
Environmental Specialist 16 $ 120
Project Inspectors (Citizen Drop-Off Site Monitors) 870 $ 65
Field Coordinators (Crew Monitors) 1,740 $ 60
Load Ticket Data Entry Clerks (QA/QC) 750 $ 55
Billing/Invoice Analysts 40 $ 65
Data Manager 16 $ 110
Public Assistance Coordinator 80 $ 115
FEMA/FHWA Specialist 40 $ 125
COST PROPOSAL FORM/FEE SCHEDULE
November 13, 2017 28
Attachments
State of Florida
Department of State
I certify from the records of this office that H20 PARTNERS,INC.is a Texas
corporation authorized to transact business in the State of Florida,qualified on
May 13,2015.
The document number of this corporation is F15000002148.
I further certify that said corporation has paid all fees due this office through
December 31,2017,that its most recent annual report/uniform business report
was filed on January 10,2017,and that its status is active.
I further certify that said corporation has not filed a Certificate of Withdrawal.
Given under my hand and the
Great Seal of the State of Florida
at Tallahassee,the Capital,this
the Fourteenth day of September,
2017
Tracking Number:CU3241368517
To authenticate this certificate,visit the following site,enter this number,and then
follow the instructions displayed.
https://services.sunbiz.org/Filings/CertificateOfStatus/CertificateAuthentication
Bryan Maxwell McSween
Project Manager
Bryan McSween has more than ten years of experience in FEMA Public Assistance program management. He has served as a Close-out specialist, supervisor, PAC, and Program Specialist. Mr. McSween is an experienced manager, serving in over 20 Presidential disaster declarations. Through his career, Mr. McSween has provided in-depth subject matter expertise and technical assistance while overseeing site inspections, providing disaster-specific guidance, conducting Kick-off meetings, reviewing closeout packages, preparing Project Worksheets, reviewing improved and alternate projects, approving appeals, and conducting correspondence and technical assistance to sub-recipients in Texas, Florida, New York, Connecticut, and New Mexico. Mr. McSween has assisted almost 200 sub-recipients on over 10,500 Public Assistance projects. He has experience working with state and federal agencies, local governing entities, and various stakeholder groups and is adept at resolving complex programmatic issues and supervising staff in each stage of recovery, from drafting Project Worksheets to closing projects.
Summary of Qualifications
Education B.S., Economics, UCLA
Credentials/Training
FEMA/EMI Courses:
• Introduction to Incident Command
• Fundamentals of Emergency Management
• ICS for Single Resources and Initial Action Incidents
• Disaster Basics
• Mission Assignment overview
• National Incident Management System (NIMS)
• National Response Framework
• Continuity of Operations Awareness
• Public Assistance Operations
• 406 Hazard Mitigation
• PAC Crew Leader
• PA Cost estimating
Experience
• Skilled in coordinating with various regulatory entities, sub-contractors and local stakeholders.
• Experience in providing policy compliance and grant management assistance to states, counties, and municipalities.
• In-depth Public Assistance (PA) Subject Matter Expertise. Liaison to FEMA for issues related to over 3,500 PA and HMA projects for Texas
• Served as PAC, QAQC, Close-out Specialist, and Project Supervisor at FEMA Region VI
• Extensive knowledge of 44 CFR, the Stafford Act, and FEMA policy guidance
Detailed Experience
Bryan McSween, H2O Partners Inc.
Relevant Project Experience
Public Assistance Program Manager, Sub-Recipient Projects (2015-Present) As the PA Program Manager for H2O, Mr. McSween is responsible for overseeing the management, administration, and closeout of projects for the City of Terrell, Texas; Kaufman County, Texas; Cristo Rey School District; and East Feliciana Parish. His responsibilities include:
• Developing and reviewing Project Worksheets (PWs)
• Conducting daily communication with TDEM and FEMA Region 6 officers
• Conducting appeals as necessary
• Resolving project amendments
• Completing 406 Hazard Mitigation for projects
• Quality Assurance and Quality Control for financial management of projects
• Resolving complex Stafford Act/OMB Circular compliance issues
Public Assistance Program Manager, Disaster Compliance Professional Services, Texas Division of
Emergency Management (2014-2015) As the PA Program Manager for H2O, Mr. McSween is responsible for implementing the FEMA Public Assistance Program to recovery staff and conducting issue resolution to close out projects related to Hurricane Ike (DR 1791) and the fertilizer plant explosion at the City of West (DR 4136). His responsibilities include:
• Training staff and guiding applicants on the rules and regulations surrounding the FEMA Public Assistance Program;
• Conducting daily communication with applicant representatives, TDEM and FEMA Region 6 officers.
• Resolving complex Stafford Act/OMB Circular compliance issues.
• Supervise site inspections schedule, review and approve of change requests submitted by Recovery Officers, track change requests submitted to TDEM and FEMA and follow up accordingly.
• Resolving issues by escalating to TDEM and FEMA where necessary to perform complex research tasks
FEMA Region VI (2008 – 2014)
Public Assistance Program Specialist
• Reviewed and approved grant funding for the repair, restoration, reconstruction and replacement of eligible public facilities and infrastructure damaged as the result of a federally declared disaster;
• Provided technical assistance and FEMA disaster specific guidance to sub-recipients;
• Supervised Project Specialists.
Public Assistance Group Supervisor and PAC Crew Leader
• Assigned seven Pueblos for the New Mexico Floods (DR 4148 and 4152). Supervised three Project Specialists, a Hazard Mitigation Specialist and an Environmental Specialist. Supervised the PA field staff (10 Task Forces) in all areas of Public Assistance.
• Assigned four coastal applicants whose combined damages totaled 20% of the total dollar amount for the State of Connecticut for Superstorm Sandy and Winter Storm Nemo (DR 4087 and 4107). Supervised seven Project Specialists.
• Assigned 31 applicants for Texas Wildfires (DR 1999 and 4029) and supervised six Project Specialists. For each disaster, Mr. McSween:
o Performed EMMIE Case Management
o Conducted Kick Off Meetings and Exit Briefings
o Filed monthly Spend Plan Projections
Bryan McSween, H2O Partners Inc.
o Provided technical assistance to sub-recipients
o Prepared and reviewed all Project Worksheets for assigned applicants
QA/QC Lead
• Helped set up the first Central Processing Center for DR 1936 for Region VI and reviewed over 400 Project Worksheets. Advised PA Crew Leaders on disaster specific guidance and proper formation of PWs.
• For DR 1876,1883,1917,1926, reviewed over 1200 PWs for eligibility issues and identified information for the applicant. Trained Project Specialist and PACs on the fundamentals of eligibility requirements; Produced and analyzed reports using FEMA established formats and forms; Advised PAC leaders on preparation of PWs.
QA/QC Specialist, Close-Out Specialist, Audit Team Member, Appeals Reviewer
• Reviewed over 2000 PWs written for Hurricane Ike (DR 1791) out of the Galveston based AFO
• Reviewed appeals and made recommendations to Region VI Headquarters
• As a member of the Special Task Force Audit Team, reviewed and closed out the Chambers County Debris OIG audit
• Conducted final review of applicant projects for close-out
Public Assistance Coordinator, The Obrien’s Group (2007-2008)
• Assisted the State of Florida with close-outs for DR 1539 and 1609
• Wrote PWs and versions
• Reviewed appeals and provided guidance to sub-recipients
• Assigned to the FDOT team conduct close-outs and review appeals for DR 1539, 1545, 1551, 1561, and 1609.
Public Assistance Coordinator, State of Florida Division of Emergency Management (2005-2007)
• Responsible for overseeing eight counties in Southwest Florida as a Public Assistance Supervisor for DR 1539, 1602, and 1609.
• Monitored grants and assisted public entities such as School Districts, Local Governments, Police/Fire/Sheriff’s Departments and Private Non-Profit organizations with coordinating their efforts to receive grant aid from FEMA
• Ensured project compliance
• Conducted state and federal correspondence
• Audited complete projects
• Developed and reviewed PWs
• Assisted with PDAs
Benny Wolfe
Operations Manager
Ben Wolfe brings over thirty years of experience in the Public Works sector that transitioned into Public Assistance for disasters throughout the Nation. Mr. Wolfe’s experience includes deployments in Mississippi, New York, and Texas as a Public Assistance Project Manager, Subject Matter Expert and Closeout Specialist. Mr. Wolfe’s damage assessment and eligibility expertise includes damages from tornadoes, hurricanes, floods, and technological or man-caused hazards, with emphasis in debris monitoring, Project Worksheet (PW) development, cost estimating, grant management, construction, eligibility reviews, and project management. Further, Mr. Wolfe is knowledgeable in the review and management of Community Development Block Grants -Disaster Recovery (CDBG-DR) projects and Davis Bacon Requirements in reviewing eligibility requirements of PA projects for matching funds. Mr. Wolfe has relocated seventeen schools from floodplains and utilized PA and 404 mitigation funds to create area shelters. As a Project Lead for the New York State Governor’s Office of Storm Recovery, Mr. Wolfe is responsible for managing teams responsible for acquisition and infrastructure project applications in response to Tropical Storm Lee, Hurricane Irene, and Hurricane Sandy, totaling over $300 million in grant funding. For the City of West and the West Independent School District, Mr. Wolfe helped to increase the federal share for the state, craft improved projects for the rebuilding and reconstruction of schools and campus facilities, evaluated the application of the Sandy Recovery and Improvement Act (SRIA), and was integral in the approval of a waiver for development of a community safe room at the high school utilizing Stafford Act 406 funding.
Summary of Qualifications
Education Meridian Community College
Credentials/Training
FEMA/EMI Courses:
• Introduction to the Incident Command System (ICS), Basic ICS, Intermediate ICS
• ICS for Single Resources and Initial Action Incidents
• National Incident Management System
• National Response Framework
• Texas Division of Emergency Management (TDEM) Mitigation Training (2010)
• Benefit Cost Analysis (BCA) 2014
• FEMA EMMIE and Mitigation eGrants System
Affiliations National Emergency Management Association (NEMA) American Water Works Association American Public Works Association Mississippi Center for Technology Transfer
Experience
• Skilled in coordinating with various regulatory entities, sub-contractors and local stakeholders.
• Experience in providing policy compliance and grant management assistance to states, counties, and municipalities.
• Served as PAC, QAQC, Close-out Specialist, and Project Supervisor at FEMA Region VI
• Extensive knowledge of 44 CFR, the Stafford Act, and FEMA policy guidance
Detailed Experience
Benny Wolfe , H2O Partners Inc.
Relevant Project Experience
H2O Partners, Inc., Public Assistance Manager, Austin, TX (2014– Present) Project Manager & Closeout Specialist, NY Governor’s Office of Storm Recovery (GOSR), (2014 – 2017) Mr. Wolfe was responsible for reviewing Project Worksheets (PWs) on behalf of GOSR for disaster declarations DR 4020, 4031, 4085, 41111, and 4129. He verified eligibility of PWs for Community Development Block Grant Disaster Recovery (CDBG-DR) funding to meet the New York State’s global match. In this role Mr. Wolfe oversaw a team of five project specialists and conducted detailed reviews of over 20 PWs per day for compliance with construction standards, procurement, insurance, and other special considerations, such as NFIP.
Team Lead & Closeout Specialist, Texas Division of Emergency Management (TDEM), (2013 – 2014) Mr. Wolfe acted as a Team Lead and Closeout Specialist in response to the West Explosion in Texas (DR 4136). In this role he provided technical assistance and conducting issue resolution to close out projects for the City of West and West Independent School District by reviewing PWs; coordinating with FEMA Region VI; overseeing the approval of a community safe room for West ISD utilizing PA 406 funding; conducting site inspections; reviewing construction, architecture, and engineering invoices and procurement; and reviewing and approving advance funding requests and the implementation of projects under the Sandy Recovery Improvement Act (SRIA).
Project/Construction Manager, Webster County and Choctaw County, MS (2011 – 2012) As project and construction manager, Mr. Wolfe oversaw the gathering, assessing and formulating information for PWs; preparing temporary facilities for use during construction and repair phases; inspecting construction sites; reviewing construction management reports; overviewing “safe room” construction; monitoring contractors, architects, and engineers involved in projects; and corresponding with FEMA and state representatives on behalf of clients in Mississippi.
Public Works (1973 – 2010)
City of Gulfport, MS, Director of Public Works (2008 - 2010) As Director, Mr. Wolfe managed public works employees and public works projects; procurement of engineers, contractors, and materials for the completion of public works projects; maintaining the safety and security of roadways and other public works before, during and after major crisis events.
PBS&J Engineering Program Manager, Hurricane Katrina Recovery (2006 - 2008) As Program Manager, Mr. Wolfe worked a deputy Public Assistance (PA) who oversaw Public Works development, provided technical assistance to applicants; negotiated complex PA issue; reviewed appeals; and created policy guides.
City of Jackson, MS, Director of Public Works (2002 - 2005) As Director, Mr. Wolfe managed public works employees and public works projects; procurement of engineers, contractors, and materials for the completion of public works projects; maintaining the safety and security of roadways and other public works before, during and after major crisis events.
City of Pascagoula, MS, Director of Public Works (2001 -2002) As Director, Mr. Wolfe managed public works employees and public works projects; procurement of engineers, contractors, and materials for the completion of public works projects; maintaining the safety and security of roadways and other public works before, during and after major crisis events.
Benny Wolfe , H2O Partners Inc.
City of Meridian, MS, Director of Public Works (1991 - 2001) As Director, Mr. Wolfe managed public works employees and public works projects; procurement of engineers, contractors, and materials for the completion of public works projects; maintaining the safety and security of roadways and other public works before, during and after major crisis events.
City of Meridian, MS, Deputy Director of Public Works (1973 - 1991) As Deputy Director, Mr. Wolfe assisted the Director of Public Works in the management of public works employees and public works projects; supporting the procurement of engineers, contractors, and materials for the completion of public works projects; maintaining the safety and security of roadways and other public works before, during and after major crisis events. Prior to working as director, worked as engineering and surveying manager for the City.
Lucas Pagan
FEMA Project Assistance Manager
Mr. Pagan has over 7 years of professional experience in emergency management. As a former FEMA Public Assistance Specialist, he is well versed in the Stafford Act, 40 CFR, 44 CFR, the Stafford Act, and FEMA policy. He is experienced in working with state and federal agencies, local governing entities, elected officials, and various stakeholder groups. Mr. Pagan brings discipline in surge situations, and excels at planning and achieving complex goals while simultaneously working on multiple projects with multiple sub-grantees. Mr. Pagan also has an extensive background in mentoring and training new project specialists. Throughout his career both with FEMA and H2O Partners, Mr. Pagan has drafted, reviewed, and closed over 2000 Public Assistance and Hazard Mitigation projects throughout New York, Texas, Arkansas, Oklahoma, New Jersey, Louisiana, and Illinois.
Summary of Qualifications
Education Texas State University, Mass Communications, Geography, B.A. San Marcos, TX
Credentials
• Introduction to the Incident Command System (ICS), Basic ICS, Intermediate ICS
• ICS for Single Resources and Initial Action Incidents
• National Incident Management System
• National Response Framework
• Texas Division of Emergency Management (TDEM) Mitigation Training (2010)
• Benefit Cost Analysis (BCA) 2014
• FEMA EMMIE and Mitigation eGrants System
Affiliations Natural Hazards Mitigation Association (NHMA) National Emergency Management Association (NEMA) National Emergency Management Association (IAEM)
Experience
• Skilled in coordinating with various regulatory entities, sub-contractors and local stakeholders while providing project management on complex, technical projects.
• Responsible for grant management of over 8,000 PA projects
• Experienced technical writer adept at developing Public Assistance (PA) applications, Hazard Mitigation Plans, and Hazard Mitigation Grant Program Applications
• Extensive outreach experience in working with state agencies for managing eligibility of Community Development Block Grant (CDBG) and FEMA Stafford Act
• Subject matter expert with extensive knowledge of 40 CFR, 44 CFR, the Stafford Act, and FEMA policy.
Detailed Experience
Lucas Pagan, H2O Partners Inc.
Relevant Project Experience
H2O Partners Inc.,
Grant Monitor, Disaster Compliance Professional Services (June 2016- Present) Mr. Pagan is responsible for advising representing clients (Kaufman County, City of Terrell, and City of Kilgore) regarding FEMA Public Assistance disaster recovery in the 2015 and 2016 Texas declarations.
• Attend meetings and site visits with FEMA personnel and represent client interests
• Correspond with FEMA and Texas Division of Emergency Management (TDEM) on behalf of clients to complete recovery grants.
• Ensure that all damage descriptions and scopes of work capture all eligible elements of projects.
• Follow the grant writing process from Kickoff Meeting to Closeout on behalf of clients.
H2O Partners Inc.,
Grant Monitor, Disaster Compliance Professional Services (December 2014-June 2016) Mr. Pagan is responsible for overseeing project eligibility, funds management, and outreach coordination for Governor’s Office of Storm Recovery (GOSR) for HMGP and CDBG grants.
• Review Hazard Mitigation Grant Program (HMGP) structural projects for the state
• Assess eligibility of Community Development Block Grant Disaster Recovery (CDBG-DR) funding for global match
• Track projects in client system and update reports weekly
• Facilitate public meetings and hearings
• Review and submit time extension requests, cost amendments, or other scope of work changes
• Assist with the development of HMGP and CDBG policies and procedures
• Provide technical assistance to sub-grantees and GOSR in developing, completing, reviewing, and finagling grant applications
• Manage and monitor projects in accordance with state and federal regulations
• Process data files retrieved from FEMA’s grant reporting system
H2O Partners Inc.,
Grant Monitor, Disaster Compliance Professional Services (May 2013-November 2014) Mr. Pagan assisted with the oversight and management of over 1,500 Hazard Mitigation and Public Assistance grants for the Texas Division of Emergency Management (TDEM) to close out grants from Hurricane Ike. This work entailed project management; funds management; policy compliance; and outreach to FEMA, TDEM and sub-grantees throughout the state. His responsibilities included:
• Managed Public Assistance grants
• Oversaw Project Worksheet reimbursements
• Assisted with tracking of projects and conducting correspondence with applicants
• Processed PA projects for closeout
• Reviewed and submitted time extension requests, cost amendments, and other scope of work changes
• Conducted policy and compliance research
• Drafted memos on direct administrative costs
• Reviewed and analyzed grant applications, engineering reports, insurance policies and architecture plans
• Managed and monitored projects in accordance with state and federal regulations
Lucas Pagan, H2O Partners Inc.
• Processed data files retrieved from FEMA’s grant reporting system
FEMA Region VI
Public Assistance Specialist, (January 2010-May 2013) As a Public Assistance Specialist, Mr. Pagan drafted, reviewed, approved, and closed Public Assistance (PA) projects for 7 declared disasters throughout Arkansas, Oklahoma, New Jersey, Louisiana, and Illinois for FEMA Region VI, including Flooding and Severe Storms DR-4116, Hurricane Isaac DR-4080, Hurricane Irene DR-4021, Severe Storms DR-4048, Severe Winter Storms DR-1883 and DR1876, and Severe Storms and Flooding DR-1861 and DR-1975.
• Drafting and eligibility review of PA project worksheets
• Managed projects to closeout
• Processed scope of work changes, amendments, and appeals
• Reviewed state audits
• Managed applicants through PA process
• Developed grant applications
Hi Tech Industrial Services
Assistant Project Manager, (June 2003-2010) As Assistance Project Manager, Mr. Pagan was responsible for overseeing project cost tracking and reporting including estimation of project work, and scheduling with various clients and key personnel.
• Project cost estimating
• Excel based cost tracking/ cost projection
• Multi-tiered billing
• Drafting and Submittal of Safety permits and job safety analysis forms
• Coordinate and conduct safety meetings
• Project inventory assessment
Heidi Watson, M.S.
Public Assistance Coordinator
Ms. Watson is a dedicated hazard mitigation consultant with experience working at the local, state, and federal level following Hurricanes Ike, Irene, Lee, and Sandy. She has assisted in the review of single and multi-jurisdictional mitigation plans and plan updates and managed multiple Hazard Mitigation Assistance (HMA) projects totaling over $50 million. Ms. Watson’s attention to detail and prior experience in developing plans and managing grants enables her to provide timely and efficient reviews of plans and thorough assistance to applicants. Prior to her role in HMGP plan and grant development and oversight, Ms. Watson provided assistance to the Texas Division of Emergency Management in conducting site visits; providing technical assistance; conducting compliance and monitoring reviews of contracts and procurement; reviewed invoices for multi-million dollar projects following Hurricane Ike; and completing project close-outs for more than 30 applicants along the coast.
Summary of Qualifications
Education M.S., Emergency Disaster Preparedness Management, Elmira College B.S., Meteorology, Pennsylvania State University
Credentials/Training FEMA/EMI Courses:
• Introduction to the Incident Command System (ICS), Basic ICS, Intermediate ICS
• ICS for Single Resources and Initial Action Incidents
• National Incident Management System
• National Response Framework
• Texas Division of Emergency Management (TDEM) Mitigation Training (2010)
• Benefit Cost Analysis (BCA) 2014
• FEMA EMMIE and Mitigation eGrants System
Affiliations Natural Hazards Mitigation Association (NHMA) National Emergency Management Association (NEMA)
Experience
• Skilled in coordinating with various regulatory entities, sub-contractors and local stakeholders.
• Experienced technical writer adept at developing Hazard Mitigation Plans, and Hazard Mitigation Grant Program Applications
• Experienced in conducting project oversight and close-out and performing requests for audit for over 4,000 projects.
• Highly-skilled in the management and closeout of Public Assistance Project Worksheets (PWs)
• Extensive knowledge of 44 CFR, the Stafford Act, and FEMA policy guidance.
Detailed Experience
Heidi Watson, MS, H2O Partners Inc.
Relevant Project Experience
Mitigation Associate (2015 – Present) Ms. Watson has been responsible for the development and review of Hazard Mitigation Plans for single and multi-jurisdictional communities including the City of Houston. In addition she has worked closely with state and federal agencies, legislative entities, business and nonprofit groups, and various community groups in the facilitation of community meetings and workshops for hazard mitigation. As a grant monitor, Ms. Watson has overseen the development and management of HMA grants, including reviewing requests for reimbursements, conducting compliance and procurement reviews, conducting scope of work changes, and overseeing projects to closes-out. Her experience also includes performing environmental site assessments, conducting and reviewing Benefit-Cost Analysis, and conducting pre-construction, interim, and final site inspections.
Public Assistance Recovery Officer, Disaster Compliance Professional Services, Texas Division of
Emergency Management (2013 – 2015) Ms. Watson assisted with the oversight and management of over 1,500 Hazard Mitigation and Public Assistance grants on a team supporting the Texas Division of Emergency Management (TDEM) to close out grants from Hurricane Ike. This work entailed project management; funds management; policy compliance; and outreach to FEMA, TDEM and sub-grantees throughout the state. Her responsibilities included:
• Assisting with tracking of projects and conducting correspondence with applicants
• Conducting site inspections
• Processing over 2,000 PA projects for closeout
• Preparing Requests for Audit
• Reviewing and submitting quarterly reports, time extension requests, cost amendments, or other scope of work changes
• Conducting policy and compliance research
• Providing technical assistance to sub-recipients
• Reviewing and analyzing grant applications, engineering reports, insurance policies and architecture plans
• Manage and monitor projects in accordance with state and federal regulations
• Processing data files retrieved from FEMA’s grant reporting system
• Conducting correspondence and facilitating meetings with sub-recipients as requested
Public Assistance Grant Monitor, Tioga County, NY (2012 – 2013)
• Conducted closeout and audit of projects
• Assisted with the development and review of Project Worksheets in response to Superstorm Sandy
• Provided technical assistance and FEMA disaster specific guidance
• Developed PWs with 406 Hazard Mitigation
Public Assistance Grant Monitor, Village of Owego, NY (2011 – 2012)
• Conducted audit of projects for PA Projects
• Assisted with the development and review of PA Project Worksheets
• Provided technical assistance and FEMA disaster specific guidance
• Reviewed Benefit-Cost Analysis for HMGP applications
• Worked with architects and engineers for the development of HMGP acquisition and elevation grants
Chrissie Angeletti, JD
Environmental Specialist
Ms. Angeletti is a licensed attorney, supervisor, and subject matter expert with H2O Partners Inc. She provides management, technical assistance, and quality control for local, state, and national contracts. She is well versed in the Stafford Act, 40 CFR, 44 CFR, and experienced in working with state and federal agencies, local governing entities, and various stakeholder groups. Her broad subject matter expertise and project management experience allows her to provide efficient and measurable achievement of program deliverables with effectiveness, quality, and innovation, while increasing process improvement. Ms. Angeletti is experienced in bringing discipline in surge situations, project reporting, and setting project controls to ensure projects are on time and under budget. Most recently, Ms. Angeletti managed a team responsible for the monitoring and closeout of over 1,500 Public Assistance projects, including hazard mitigation, across 15 sub-recipients. As an attorney previously representing the State of Texas, Ms. Angeletti has participated and led over 80 public meetings regarding highly technical permitting actions and stakeholder meetings relating to the drafting and implementation of regulatory requirements. Ms. Angeletti has also authored over 100 responses to public comments and questions, and developed guidance and training manuals for internal staff and the general public.
Summary of Qualifications
Education J.D., Lewis & Clark Law School, 2006
• Natural Resources and Environmental Law Certificate B.A., Studio Art and Environmental Studies, Baylor University, 2001, Magna cum Laude
• Glasscock Energy Research Center Environmental Studies Scholarship
• Departmental Outstanding Student of College of Art and Science Award
Relevant Training FEMA/EMI Courses:
• Unified Hazard Mitigation Assistance Application Review and Evaluation
• Introduction to Environmental and Historic Preservation Compliance
Affiliations Texas Floodplain Managers Association (TFMA) Association of State Floodplain Managers (ASFPM)
Experience
• Management of multi-disciplines including administration and monitoring of FEMA Public Assistance and Hazard Mitigation Grant Program Projects.
• Coordinated with various regulatory entities, sub-contractors, and local stakeholders while providing project management on complex, PA projects
• Developed policy related to emergency management and environmental regulatory compliance, including internal procedures for contract compliance and data management
• Represented State of Texas in regulatory hearings, permitting actions, responses to comments, and public meetings
• Drafted rules and regulations for the State of Texas related to environmental regulatory compliance
• Provide Stafford Act training and technical assistance to FEMA applicants statewide
Detailed Experience
Chrissie Angeletti, JD, H2O Partners Inc.
Relevant Project Experience
H2O Partners Inc.,
Subject Matter Expert, Disaster Compliance Professional Services, Long Island Power Authority (2015-
2017) Ms. Angeletti is currently providing Public Assistance subject matter expertise to key stakeholders in New York in response to Superstorm Sandy on a Section 428 PA grant. Her responsibilities included overseeing a team of grant managers in:
• Reviewing procurement and contract documents for compliance
• Coordinating with State agencies and FEMA
• Conducting detailed site inspection reports
• Assisting with the development of project appeals
• Verifying contractor invoices for compliance
• Conducting CDBG-DR eligibility reviews
• Reviewing projects for 406 Hazard Mitigation
Supervisor/Subject Matter Expert, Disaster Compliance Professional Services, Texas Division of
Emergency Management (2013-2015) Ms. Angeletti Disaster Compliance Professional Services include:
• Oversee team of Assistant Recovery Officers and review over projects submitted for closeout and audit
• Coordinate with teams for compliance monitoring
• Review correspondence and develop cost recommendation letters
• Provide environmental subject matter expertise
• Conducting project appeals
• Review/submit quarterly reports
• Assist sub-recipients with appeals as directed
Texas Commission on Environmental Quality, Attorney IV (2008-2013)
• Represented the Executive Director in contested matters before the commission and the State Office of Administrative Hearings (SOAH) regarding air and water quality
• Provided legal counsel to the director, deputy director and management of the Air Permits Division, Water Quality Division, and Chief Engineer’s Office
• Represented the Executive Director at public meetings and in formal mediations through the Alternative Dispute Resolution Program and SOAH
• Drafted new rules and rule revisions for commission approval. Participated and led over 80 Public Meetings regarding highly technical permitting actions and stakeholder meetings relating to the drafting and implementation of regulatory requirements
• Drafted and edited the Executive Director’s Responses to Public Comments for New Source Review, Title V air permit and water quality permit application
• Provided legal guidance on the preparation of Texas State Implementation Plan (SIP) revisions and requests for re-designation in coordination with the Environmental Protection Agency (EPA)
• Reviewed Hazard Mitigation Grant Program (HMGP) and Public Assistance (PA) grants for environmental and compliance issues, coordinating with TDEM and FEMA
• Acted as liaison to the Texas Attorney General, Natural Resources Division, regarding appeal cases for lawsuits filed against TCEQ and by TCEQ against EPA
• Developed guidance and training manuals for internal staff and the general public
Chrissie Angeletti, JD, H2O Partners Inc.
Jordan and Carmon, PC, Clerkship (2007-2008)
• Drafted pleadings and discovery requests in matters regarding the Texas Property Casualty Insurance Guaranty Association
• Worked closely with programming team to develop and monitor document management system
Texas Commission on Environmental Quality, Clerkship (2006 – 2007)
• Researched and wrote legal memoranda for attorneys in the Environmental Law Division regarding federal and Texas laws
• Responded to Public Information Requests and helped organize cases in preparation for trial
• Reviewed Hazard Mitigation Assistance (HMA) guidance and grants for compliance
• Observed administrative hearings and mediations with the regulated community
Environmental Protection Agency, Region 6, Clerkship (2005-2006)
• Assisted attorneys on Superfund, RCRA, Clean Air Act, Clean Water Act, and FEMA Grants
• Researched legal issues and conducted trial preparation for complex litigation actions
• Researched and wrote legal memoranda and enforcement letters to the regulated community, attended strategy meetings with agency clients, and participated in negotiations with the regulated community in enforcement and other cases
• Assisted in the development of formal briefings from agency expert attorneys on front-burner issues
Johnny DeLoach, MA
FEMA/FHWA Specialist
Mr. DeLoach is a subject matter expert in disaster response and recovery operations and FEMA and State Public Assistance (PA) grant program with an emphasis in grant management, project closeout, and debris monitoring. He has over 25 years of experience in disaster response and recovery operations. As a prior FEMA Region IV Public Assistance officer, Mr. DeLoach has served in high-level management roles in over 100 declared disasters, overseeing full-scale recovery operations including leading a team of over 100 staff and the management of over $3 billion in grant funding. Mr. DeLoach has served was a senior manager with H2O Partners since 2010. Mr. DeLoach is qualified to perform preliminary and follow-on detailed damage assessments, conduct PA inspections, closeout and monitoring, develop quarterly reports, provide guidance and supervision of staff, prepare and review Project Worksheets (PW), conduct performance reporting and quality control and assurance, and ensure compliance with the Stafford Act, Title 44 Code of Federal Regulations, and National Environmental Policy Act.
Summary of Qualifications
Education International Affairs and Leadership Air Command and Staff College, Maxwell AFB, 1984 M.A., Human Resource Management, Pepperdine University, 1977 B.S., Engineering Sciences and Atmospheric Sciences, U.S. Air Force Academy, 1968
Credentials/Training FEMA/EMI Courses:
• Uniform Administrative Requirements for Grants
• National Response Framework
• Continuity of Operations Awareness
• Public Assistance Operations
• 406 Hazard Mitigation
• PAC Crew Leader
• PA Cost estimating
• Introduction to the Incident Command System (ICS), Basic ICS, Intermediate ICS
• National Incident Management System
• National Response Framework
Affiliations Natural Hazards Mitigation Association (NHMA) National Emergency Management Association (NEMA)
Experience
• Management of multi-disciplines including administration and monitoring of FEMA Public Assistance and Hazard Mitigation Grant Program Projects.
• Subject matter expert in disaster response and recovery operations and FEMA/State Public Assistance (PA) Program with emphasis in grant management, project closeout, and debris monitoring.
• Over 25 years of Disaster Recovery experience
• High-level FEMA management for over 100 declared disasters, overseeing full-scale recovery operations
• Skilled in the implementation of funding for the Sandy Recovery Improvement Act (SRIA)
• Skilled in coordinating with various regulatory entities, sub-contractors and local stakeholders
• Subject matter expert with extensive knowledge of 40 CFR, 44 CFR, the Stafford Act, and FEMA policy.
Detailed Experience
Johnny DeLoach, MA, H2O Partners Inc.
Relevant Project Experience
H2O Partners Inc.
Supervisor/Subject Matter Expert, Disaster Compliance Services
New York Governor’s Office of Storm Recovery (April 2014 – January 2017) As part of a team working with the Governor’s Office of Storm Recovery (GOSR) under a contract to provide eligibility and disaster consulting services on behalf of the New York State Housing Trust Fund Corporation Mr. DeLoach oversaw a team reviewing Project Worksheets and Hazard Mitigation Grant Program (HMGP) applications for eligible CDBG matching funds. The H2O teams review PA Project Worksheets for matching dollars and monitor buyout and non-buyout HMGP projects to maintain CDBG-DR eligibility. This includes conducting outreach and training to applicants throughout the state to gather documents, train on PA and HM regulations, coordinate with state agencies and FEMA, answer Requests for Information, track projects, and provide detailed weekly and monthly reports to the state
Subject Matter Expert
Disaster Compliance Services; Texas Division of Emergency Management, West Explosion, Texas
(2014-2015) As an Assistant Recovery Officer for the City of West and the West Independent School District in response to the fertilizer plant explosion (DR 4136), Mr. DeLoach assisted to increase the federal share for the state, craft improved projects for the rebuilding and reconstruction of schools and campus facilities, and was integral in the approval of a waiver for development of a community safe room at the high school utilizing Stafford Act 406 funding.
• Conducting project management actives to include staff management, invoicing, and client management and reporting
• Assisted sub-applicants with drafting project worksheets, expenditure and scope of work amendments, and improved and alternate projects requests by reviewing and analyzing grant applications, engineering reports, insurance policies and architecture plans
• Identified opportunities to minimize future damage, including outreach and technical assistance
• Oversaw submittal and processing of payment requests, advance of funds requests and implementation of funding for the Sandy Recovery Improvement Act (SRIA)
• Assisted West and West ISD in completing Environmental/Historical compliance and receiving waiver for use of 406 funding to develop a community safe room
• Oversaw construction and engineering plans for West and West ISD
• Conducted detail reviews of insurance and procurement documentation for applicants
Supervisor/Subject Matter Expert/Quality Control Specialist
Disaster Compliance Services; Village and Town of Owego, New York (November 2011-Present) Mr. DeLoach led a team to assist New York communities severely impacted by flooding from Tropical Storm Irene. Efforts included Public Assistance and major mitigation efforts to restore water and waste water facilities and the repairs to historic structures. H2O developed a team of recovery specialists providing Public Assistance and Hazard Mitigation Assistance to the Village of Owego.
• Staffing, mobilization, and management of seven specialists in Public Assistance and Hazard Mitigation
• Providing planning, Project Worksheet production, infrastructure mitigation plans, debris and grants management
• Working on a long term plan to demolish abandoned structures and elevating numerous historically identified private residences
Johnny DeLoach, MA, H2O Partners Inc.
Supervisor/Subject Matter Expert/Quality Control Specialist
Disaster Compliance Services; Town of Owego, New York (2011- 2013) H2O provides Public Assistance project management, grant closeout, outreach, and reporting.
• PW development
• Track and review projects
• Providing planning, debris, and grant management support
• Act as Town liaison during State/FEMA meetings
• Research Stafford Act 406 mitigation opportunities
• Facilitate grant funding reimbursement requests
Project Manager, Disaster Compliance Services; Webster County Board of Education, Webster County,
Mississippi (2011-2012) H2O provided Hazard Mitigation Assistance (HMA) and Public Assistance (PA) on behalf of the Webster County Board of Education after devastating tornados in the spring of 2011. This included project management, construction and demolition monitoring, grant administration, and insurance services. Mr. Deloach managed the recovery efforts from the spring tornado outbreak affecting the southeast United States. He managed a staff of 18 to remove over 100,000 cubic yards of vegetative and C&D debris from public rights-of-way. Utilizing the fully automated debris management system (ADMS) STORM for the first time in a federally declared disaster, the counties assigned to Mr. DeLoach were the first counties in the state to complete operations.
• Hired and trained 20 Staff in support of FEMA funded debris operations
• Oversaw rebuilding effort of high school
• Coordinated between the state school board, FEMA, MSEMA, the architect, historic preservationists, and the insurance carrier
• Monitored scope, budget and timeline of projects
PBS&J, Project Director, Disaster Compliance Services; Mississippi Emergency Management Agency
(MSEMA), (2005-2009) After the devastation of Hurricanes Gustav and Ike, Mississippi Emergency Management Agency (MSEMA) hired PBS&J to provide Public Assistance for both the MSEMA’s infrastructure recovery effort and the Mississippi Alternative Housing Pilot Program (MAHPP). Mr. DeLoach served the Mississippi Governor’s Office as Project Director in the implementation of the Mississippi Alternative Pilot Program, a $280 million effort to house victims in safer and more livable housing.
• Trained and supervised a staff of over 100 employees
• Oversaw the management of the $3 billion project worksheet effort, which included relocation of a dozen schools out of the floodplain and restoration of roads and utilities in all three coastal counties
• Ensured compliance with both NEPA and NFIP requirements
• Managed the construction, deliverer and installation of 2,900 one, two, and three bedroom units